Chatbots – Helping businesses manage capacity during the pandemic.

Nobody was less prepared for this pandemic more than small brick and mortar businesses. Even if they may be reopening slowly, there are lots of hoops to jump trough. One of them is capacity management and a chatbot can help with that. The main condition for restaurants or other small businesses that have to accomodate […]

3 Amazing reasons why Marketing Automation is rising while budgets are being cut.

Before starting to talk about the wonders marketing automation we want to bring to the forefront a trait that most businesses seem to have in times of crisis and that is slashing merketing budgets. Don’t get us wrong, we get it, when times get hard you want to cut spending. However, we were lucky enough […]

5 Ways to have a friendlier Chatbot and not an angry one.

We’ll start by saying that the whole point of a chatbot is replacing or aiding what an actual human support representative would do in a live chat. That being said, it should behave as wonderful assistant, think of Batman’s Alfred – very helpful, elegant yet down for a joke sometimes. Alfred is knowledgeable so he […]